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Our cLIENTS: Sourcing, Procurement, CSR

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 “By outsourcing our sourcing office to Eastwise, we have gained in efficiency and competitiveness.
Their role as a dedicated sourcing office allowed us to structure our offer and develop our own brand on a European scale.”

Multi-country B2B distribution

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When a European distributor wishes to develop his own brand and buy directly from the factories, he must be able to count on a partner with an extended local presence.

Customer

A B2B distributor operating in several European countries.

Challenge

Go from catalog purchases from importers or brands to the definition of specifications to buy directly from manufacturers, develop their own brand and strengthen relationships with manufacturers.

Solution

Eastwise acts as their dedicated sourcing office in Asia and North Africa. Our services cover sourcing, supplier and order management, quality control and testing.

Results

In 5 years, the share of own-brand sales has increased from less than 5% to more than 20%, out of more than 10 product categories and 9 countries.

Home layout – B2C distribution and industrial production.

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For an industrial-distributor, the optimisation of supplies involves sourcing finished products and integrating semi-finished components and products into local production.

Customer

A French specialist in the layout of the house, with several factories in France and a national distribution network.

Challenge

Improving its competitiveness through better targeted purchases, while developing differentiating ranges under its own brand or white label.

Solution

Eastwise manages its purchases in Asia and North Africa for this customer: sourcing, supplier and order management, quality control and testing.
We allow it to focus on its industrial know-how, while strengthening its distribution network and anticipating market trends.

Results

Today, we support it in several product categories, in 3 countries.

 “Eastwise allows us to combine competitiveness and innovation, by securing our purchases internationally and strengthening our ability to develop differentiating products.”

 “Thanks to Eastwise, we were able to diversify our sourcing and quickly build a reliable supplier base in addition to our historic presence in China.”

International distribution – electronic and electromechanical components

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Diversifying its supply chain has become a key issue for international companies, in a logic of China+1 strategy.

Customer

A large group already firmly established in China, seeking to open up new supply areas.

Challenge

Identify, qualify and audit new suppliers outside of China, with a structured and quick approach.

Solution

In 3 months, Eastwise conducted a market study, identified and qualified 8 suppliers and ensured quality controls.

Results

Thanks to our local network, the customer now has a solid base of alternative suppliers, and a new high-potential supply zone.

Design & Engineering – Sport and Technical Equipment

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For design and engineering players, ensuring the quality of products made in Asia is essential to preserve customer satisfaction.

Customer

A design and engineering office specializing in the development of technical products.

Challenge

Ensure the quality follow-up of technical products in several countries, and offer a complementary quality service to customers.

Solution

Eastwise supports quality assurance and control, and quality organisation consulting.

Results

Thanks to an internal team of controllers in 5 countries, we carry out regular inspections each year, allowing the customer to focus on their core business and strengthen their credibility with their own customers.

 “With Eastwise, we benefit from an integrated quality expertise, which complements our offer and allows us to bring more value to our customers.”

 “Eastwise has been our trusted partner to restore the expected quality of our products and drastically reduce problems out of the factory.”

Sport – Golf

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When quality and complaints problems accumulate, the solution is to deal with the causes at the source, directly in the factory.

Customer

A leading American brand in the golf industry.

Challenge

Coping with a high rate of claims and finding a neutral partner to control quality at production output.

Solution

Eastwise mobilized a quality assurance manager, trained 2 quality controllers (with a back-up) and ensured a continuous presence 5 days a week in the factory.

Results

For one year, all productions and orders were inspected, with a result: 100% of validated inspections and a significant reduction in disputes.
The customer has gained in serenity and confidence, knowing that his products are coming to the market.

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