Interview with Jay Ren, Quality Director
First of all, could you explain what Eastwise’s technical factory audit service is all about?
Jay Ren: Our factory technical audit service is an in-depth assessment of industry standards, regulatory compliance and ethical practices within production facilities.
Why is it important for companies to have such an audit?
Jay Ren: A factory audit is essential to maintain smooth, high-quality operations. Eastwise plays a central role in this process by carrying out a detailed assessment of the plant at any given time. This ‘snapshot’ of the plant is then evaluated with a rating, identifying areas for improvement in the production systems. The flexibility of the post-audit follow-up is tailored to the buyer’s expectations and the plant’s potential, ensuring strict regulatory compliance and optimising our customers’ operational performance.
What are the main benefits for companies in choosing Eastwise?
Jay Ren: By choosing Eastwise, our customers can expect informed decision-making based on accurate and comprehensive information, strong regulatory compliance, environmental and social responsibility, and full transparency within their supply chain.
We are also committed to strengthening business relationships by promoting trust and sustainability.
Can you tell us more about the specific services you offer as part of technical factory audits?
Jay Ren: Of course. Our services include:
- A full on-site audit report,
- An in-depth assessment of the quality management system,
- A detailed review of product development and production processes,
- As well as a rigorous assessment of social and ethical compliance, including several checkpoints.
- We also examine environmental aspects.
A final word?
Jay Ren: Whatever the size of your company, our commitment is based on the guarantee of absolute transparency and an impartial eye when assessing each situation, using tangible and precise criteria. This approach is made possible by a team trained in the necessary tools, enabling us to maintain first-class production standards and establish lasting, mutually beneficial business relationships. So put your trust in us!