YOU HAVE A QUESTION ? We have the answer
What is the difference between Eastwise and a trader?
A trader has a product catalog. He buys goods from a supplier, stores them and then sells them on. Eastwise works with many suppliers and can help you develop a product, or find one that meets your needs.
To find out more: https://eastwise.co/en/our-industry/
Can Eastwise comply with my CSR policy?
Eastwise has developed a supplier assessment based on the SA8000 international standard. We conduct interviews with suppliers’ operational teams in 13 different areas in order to give you a global, on-the-ground view of your suppliers, enabling us to build support and improvement plans with you.
Our assessment can complement a BSCI or Sedex audit.
To find out more: https://eastwise.co/en/csr-approach-interview/
I’m already working with Asian suppliers, but I’d like to outsource their management. Can Eastwise manage my suppliers panel?
One of Eastwise’s strengths is its ability to manage a large number of suppliers working across multiple product categories, spread across several countries, with full transparency.
Eastwise can effectively handle your existing suppliers by outsourcing desired services such as order management, factory inspection, and pre-delivery merchandise inspection. Our local teams ensure optimal tracking of your flows for better management.
What are the advantages of sourcing in Asia?
Sourcing in Asia offers a number of advantages: expertise in many industries, proximity to sources of raw materials, experienced and qualified suppliers, and competitive prices.
To find out more: https://eastwise.co/en/what-are-the-advantages-and-disadvantages-of-sourcing-in-asia/
Do you take commissions from the factories?
We don’t take any commissions from the vendors. Our only client is you and we only have your interests in heart. We will not advise you to work with a vendor if we don’t think it’s a good choice for your company
How do you select the right supplier in Asia?
Since 2006, we have been working with over 300 suppliers on more than 8000 references. So, to choose the right supplier in Asia, we use our network to select those who best match your needs. We carry out an analysis that includes 5 criteria: motivation, responsiveness, production capacity, factory location, competitive prices, and compliance with regulations and quality standards.
What are the average delivery times for products imported from Asia?
Average delivery times for products imported from Asia may vary depending on a number of factors, such as the nature of the product, geographical distance, shipping methods, customs formalities and agreements with the supplier. As a minimum, you should allow 45 days for production and 45 days for sea freight.
How do you ensure product quality when sourcing in Asia?
It’s simple, we define a detailed specification sheet right from the beginning of the project, including standards and certifications, quality level, and price.
During physical visits, we qualify competent suppliers according to our selection criteria, verify legal documents, available standards, and certificates before conducting a production product audit. Then, we follow a rigorous process: manufacturing and sample control, defining technical specifications before production begins. Finally, there is a systematic inspection before shipment by our team of inspectors. The process continues with continuous improvements and monitoring.
To find out more: https://eastwise.co/en/the-5-phases-of-the-sourcing-process/
How does payment work?
Payment terms are negotiated on a case-by-case basis. Generally, for the 1st order, factories expect to receive a deposit when you place the order, then the remaining value after validation of the inspection and dispatch of the order. In all cases, you pay the supplier yourself and then pay us.
If you have any other question
please feel free to contact us anytime
